I write about the challenges leaders face when they're flying blind—and how to restore the visibility they need to lead with confidence. These are lessons from the field, not the classroom.
Most family businesses don't need a full-time COO. They need someone who can install structure without disrupting the culture that makes the business special. Here's what a Fractional COO engagement actually looks like — and why it works.
Read ArticleMost CEOs know they need a better operating rhythm. Few know how to build one that their team will actually follow. Here's the framework I use to install a weekly cadence that drives accountability, surfaces problems early, and gives you back your time.
January 28, 2026
When a PE firm acquires a company, the clock starts immediately. The value creation plan is ambitious. The board expects results. And the CEO is under pressure to deliver — fast. Here's the operational playbook I use in the first 100 days.
January 15, 2026
When I took back operational oversight of The Palms Hotel — a five-star beachfront property I had designed from scratch — I expected the systems we built to be holding. They weren't. Margins were slipping. Guest satisfaction was down. Team morale had flatlined.
May 1, 2025
Read MoreWhen people hear I was Deputy CEO of a billion-dollar family business, they often assume the role was handed to me. The truth? I earned every inch of it — by working in operations, managing real risk, leading through crisis, and making decisions that didn't always please everyone.
May 10, 2025
Read MoreWhen I was leading operations across four countries at ACICO, I had the metrics: Growth. Revenue. Expansions. Success on paper. But inside? I was drained. Quietly. Constantly. I didn't call it burnout. I called it 'doing my job.'
June 4, 2025
Read MoreAt ACICO, we had a clear strategic plan: restructure key departments, digitize old systems, and tighten accountability. From a business perspective, the logic was sound. But inside the organization? The emotional reality was different. People weren't excited. They were silent.
May 27, 2025
Read MoreSome leadership conversations happen in boardrooms. Some behind closed doors. And some… in silence. The kind of silence that follows a moment you can't forget — and never quite get to resolve. For me, one of the hardest leadership moments in my career didn't come from a CEO, a client, or a stakeholder. It came from my own father.
June 12, 2025
Read MoreMost leaders are taught to watch everything around them. The market. The numbers. The team. The board. The clients. But the one thing they rarely pause to look at — is themselves. And that's why so many smart, capable, well-intentioned CEOs end up burned out, misaligned, or disconnected from the very company they built.
June 21, 2025
Read MoreThe pandemic didn't just shift where we work. It shattered how many teams operate — culturally, emotionally, and structurally. Some companies adapted. Some white-knuckled their way through. Others quietly lost what made them strong: connection.
June 30, 2025
Read MoreIf you're running a company and feel like you're constantly putting out fires — you're not alone. Most founder-led businesses start with vision and energy. But somewhere along the way, they get stuck in survival mode: Every decision depends on you. Every issue becomes urgent. Every day feels like triage.
July 10, 2025
Read MoreEvery founder I work with starts with a version of the same frustration: 'We have a strategy — but nothing's changing.' Or worse… 'We did a big off-site. Everyone was excited. Now we're back to firefighting.' Smart leaders. Clear goals. Strong vision. But six months later? They're stuck.
July 18, 2025
Read MoreWhen people hear that I became Deputy CEO of a billion-dollar industrial company, they assume I must have been handed something. I wasn't. I had to build credibility from scratch — often twice as hard, twice as quiet, and twice as strategic.
July 25, 2025
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